Nancy is truly outstanding and is a true craftsperson of the first order. She pays close attention to the details of her bags. I TRULY LOVE MY PURPLE BAG!! It is absolutely perfect in every way. She took the time to work with me on the strap’s drop length that works for my shoulders. The photos for the bag truly represents the high quality of her bags. When you get the bag, the photos doesn’t do this bag justice because the colors are just gorgeous. I will be buying again once I can save up the money!